EV Service & Customer Experience Assistant

Lucid Motors; California (MO); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

Paid time off

Paid holidays, paid sick leave

401(k) retirement plan

Job summary

Lucid Motors is seeking a Service Assistant to support day-to-day operations, coordinate vehicle movements, and assist technicians with basic repairs. The role demands strong organization, communication, and the ability to multitask in a fast-paced environment.

Full-time with weekend/extended hours and safety training post-hire. Responsibilities include dropping off/picking up vehicles, arranging Lyft for internal moves, and participating in PDI handovers.

Qualifications

• 18 years of age or older.
• Basic automotive knowledge.
• Willingness to obtain forklift certification post hire.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Ability to stand and walk for extended periods.
• Full-time, including weekends or extended hours during busy periods.
• Willingness to complete Lucid provided CPR training post hire.
• Valid driver’s license with no suspensions within the past year; drivers under 21 must have DL for at least 3 years and complete Lucid Training on hire.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external.
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request.
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over; help with check-in process when needed.
• Assist technicians with basic repairs in the shop.
• Other duties as assigned including moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed.

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Forklift certification readiness

CPR training readiness

Valid driver’s license

Job description

Lucid Motors is seeking a Service Assistant to support day-to-day operations, coordinate vehicle movements, and assist technicians with basic repairs. The role demands strong organization, communication, and the ability to multitask in a fast-paced environment.

Full-time with weekend/extended hours and safety training post-hire. Responsibilities include dropping off/picking up vehicles, arranging Lyft for internal moves, and participating in PDI handovers.