EV Sales Advisor IV: High-Impact Customer Closings

Rivian; Pompano Beach (FL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Program

Health insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick leave

Life insurance

Disability insurance

Job summary

Rivian in Florida is seeking a Sales Advisor IV to build relationships with prospective customers and expand the Rivian community. You will manage the entire customer relationship from lead qualification to close, delivering a personalized purchase experience across in-person, demo drive, phone, text and email channels.

The ideal candidate thrives in an ambiguous environment, is self-motivated, and aims to create memorable experiences that drive brand loyalty, customer satisfaction, and

Qualifications

• 4+ years experience in Sales, Retail, Hospitality or similar fields preferred; premium brands and direct-to-consumer experience a plus.
• At least 21 years of age.
• High School Diploma, GED, or equivalent credential required.
• Proven track record in a high-velocity sales cycle, from prospecting to closing, in a commission-based environment.
• Experience in a fast-paced startup environment with iteration and change.
• Experience using CRM systems (Salesforce preferred).
• Strong communication and collaboration skills (written and verbal).
• Ability to work flexible schedule including nights, weekends and holidays.
• Ability and willingness to travel as needed for events and launches.
• Proficiency in Microsoft Word, Excel, PowerPoint, Teams or Google Workspace.

Responsibilities

• Consistently achieve or exceed monthly and quarterly sales targets and KPIs.
• Ensure best-in-class customer experience at your location(s).
• Qualify Rivian customers and identify their needs to drive conversion.
• Maintain deep product knowledge to guide customer decisions.
• Build and manage a healthy sales pipeline with high-touch service.
• Support customers through order confirmation and progression stages to drive funnel conversion.
• Host and support retail activations and events to generate demand.
• Solicit customer feedback to identify pain points and improvement opportunities.
• Stay updated on auto and EV trends to articulate value and overcome objections.
• Share best practices with teammates to foster learning and success.
• Perform keyholder duties: opening/closing, checklists, huddles, daily recaps.
• Motivate teammates with clear direction and feedback.
• Resolve escalations and communicate issues to relevant teams.
• Present business trends to leadership with opportunities for growth.
• Monitor customer sentiment and coaching for performance.
• Take on additional projects as requested by sales leadership.

Skills

Sales experience

CRM systems

Communication skills

Flexible schedule

Valid driver27s license

Travel ability

Team collaboration

Microsoft/Google tools

Education

High school diploma

Tools

Salesforce

Job description

Rivian in Florida is seeking a Sales Advisor IV to build relationships with prospective customers and expand the Rivian community. You will manage the entire customer relationship from lead qualification to close, delivering a personalized purchase experience across in-person, demo drive, phone, text and email channels.

The ideal candidate thrives in an ambiguous environment, is self-motivated, and aims to create memorable experiences that drive brand loyalty, customer satisfaction, and