EV Retail & Delivery Manager

Rivian; New York (NY); On-site; USD 110,000 - 190,000; Full time

Job summary

Rivian in New York is seeking a dynamic and results-oriented Sales and Delivery Manager to scale our local operations. You will own the full customer journey—from initial engagement through to vehicle delivery—overseeing all sales and delivery activities within your location, including sales execution, logistics, and last-mile delivery.

The role emphasizes a customer-first approach, driving competitive sales, and leading a high-impact team.

Responsibilities

• Ensure that the customer experience is best-in-class across your region: authentic, engaging, educational and aligned with Rivian’s core values and culture
• Drive sales performance and execute strategic initiatives across your location(s) to achieve revenue targets and market share growth
• Own, track, and deliver on Key Performance Indicators (KPIs), ensuring the team is invested in the related company-wide strategic objectives while driving individual location and employee performance
• Responsible for ensuring flawless execution across all stages of the vehicle delivery process—including vehicle preparation, customer paperwork

Job description

Rivian in New York is seeking a dynamic and results-oriented Sales and Delivery Manager to scale our local operations. You will own the full customer journey—from initial engagement through to vehicle delivery—overseeing all sales and delivery activities within your location, including sales execution, logistics, and last-mile delivery.

The role emphasizes a customer-first approach, driving competitive sales, and leading a high-impact team.