EV Owner Loyalty Specialist

Rivian; Irvine (CA); On-site; USD 26,505 - 33,131; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian is seeking an Owner Loyalty Advisor in Irvine, California. This full-time position requires a strong sales mindset and excellent customer service skills to build relationships with prospective customers and enhance the Rivian community.

The ideal candidate will have over 4 years of experience in sales or customer service, with a passion for the brand and a desire to drive customer satisfaction and conversion.

Comprehensive benefit packages are offered, including paid time off and health insurance.

Qualifications

• 4+ years of sales, retail, customer service or hospitality experience.
• Experience in a call center environment is preferred.
• Strong communication and collaboration skills.
• Experience using CRM systems such as Salesforce.

Responsibilities

• Maintain a strong customer-first mindset.
• Achieve or exceed sales targets and key performance indicators.
• Provide follow-up to qualifying leads.
• Engage and qualify Rivian customers.

Skills

Sales experience

Customer service

Communication skills

CRM systems

Flexible schedule

Education

High School Diploma

Tools

Salesforce

Microsoft Programs

Job description

Rivian is seeking an Owner Loyalty Advisor in Irvine, California. This full-time position requires a strong sales mindset and excellent customer service skills to build relationships with prospective customers and enhance the Rivian community.

The ideal candidate will have over 4 years of experience in sales or customer service, with a passion for the brand and a desire to drive customer satisfaction and conversion.

Comprehensive benefit packages are offered, including paid time off and health insurance.