EV Field Technician: Mentored Growth in Repair & Service

Rivian; Chelsea (MA); Hybrid; USD 36,000 - 46,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Program

Health, dental, vision insurance

Paid vacation & sick leave

Job summary

Rivian is seeking a junior to mid-level Technician to grow technical skills while delivering exceptional customer service across service centers, mobile routes, and potential plant support. You’ll work under senior techs and leadership, thriving in dynamic, fast-paced environments with a passion for EVs and adventure.

This role may involve remote work, travel for mobile service, or plant support as needs evolve. Strong communication and eagerness to learn are essential.

Qualifications

• High School Diploma or GED preferred.
• Graduation from an automotive repair school/program is highly preferred.
• 0–3 years hands-on experience in automotive shop or tech environment; open to recent graduates.
• Basic exposure to EV/hybrid frameworks a plus.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service center, mobile route, or remote location.
• Learn product line, EV framework, tools, and accessories under mentorship of senior technicians.
• Follow repair procedures and safety standards.
• Conduct road tests post-repair to verify quality and safety.
• Assist with parts operations: ordering, receiving, inventory tracking, and work orders.
• Maintain detailed technical notes and documentation for repairs.
• Interact professionally with customers, families, and suppliers at facilities or events.
• Identify process improvements and participate in campaigns or containment initiatives.
• Engage in required training and stay current on evolving technical skills.

Skills

Communication skills

Eagerness to learn

Organizational skills

Time management

Attention to detail

Education

High School Diploma or GED

Automotive repair school graduation preferred

Tools

DVOM

Basic hand tools

Basic power tools

Job description

Rivian is seeking a junior to mid-level Technician to grow technical skills while delivering exceptional customer service across service centers, mobile routes, and potential plant support. You’ll work under senior techs and leadership, thriving in dynamic, fast-paced environments with a passion for EVs and adventure.

This role may involve remote work, travel for mobile service, or plant support as needs evolve. Strong communication and eagerness to learn are essential.