EV Field Service Technician - Mentor-Led, On-Site Repair

Rivian Automotive; Charlotte (NC); Hybrid; USD 32,000 - 44,000; Full time

Job summary

Rivian Automotive in Charlotte, NC is seeking an Emerging to Mid-level Technician to grow technical acumen while delivering an exceptional customer experience. You will work under mentors to support EV repairs, inspections, and field service operations, primarily at a local service center with possible remote work or travel.

You should thrive in fast-paced environments, bring strong communication skills, and have a passion for innovation and adventure as you develop hands-on expertise across

Qualifications

• High School Diploma, GED or equivalent preferred.
• 0-3 years in automotive shop or technical environment; recent grads welcome.
• Basic exposure to EV/hybrid frameworks or startup environments is a plus.

Responsibilities

• Perform vehicle diagnosis, repairs, installations, and inspections at service centers, mobile routes, or remote locations.
• Learn EV framework and tools while working under senior technicians.
• Follow repair procedures and safety guidelines with high quality.
• Road-test vehicles post-repair to verify quality and safety.
• Assist with parts operations, inventory, and reporting.
• Maintain detailed repair notes for internal/external use.
• Interact professionally with customers and stakeholders at facilities or events.
• Suggest process improvements and participate in service campaigns.
• Engage in required training and grow technical skills with minimal supervision.

Skills

Communication skills

Learning mindset

Attention to detail

Education

High School Diploma or GED

Automotive repair training

Tools

Work order systems

Windows/Mac proficiency

Diagnostics tools (DVOM)

Job description

Rivian Automotive in Charlotte, NC is seeking an Emerging to Mid-level Technician to grow technical acumen while delivering an exceptional customer experience. You will work under mentors to support EV repairs, inspections, and field service operations, primarily at a local service center with possible remote work or travel.

You should thrive in fast-paced environments, bring strong communication skills, and have a passion for innovation and adventure as you develop hands-on expertise across