EV Field Service Technician – Growth & Mentorship

Rivian Automotive; New York (NY); Hybrid; USD 39,000 - 53,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

401(k) plan

Job summary

Rivian is seeking an emerging to mid-level Technician to grow technical acumen while delivering an exceptional customer experience. You will work under mentorship to support EV repairs, inspections, and field service operations at a local service center, with potential for remote work, mobile service travel, or plant support as needs evolve.

The role emphasizes strong communication, adaptability in a fast-paced startup environment, and a passion for innovation and adventure, with training and

Qualifications

• High School Diploma, GED, or equivalent preferred.
• Valid driver’s license with a clean driving record (no suspensions/revocations in 3–5 years).
• Ability to lift up to 50 lbs.
• Willingness to travel to regional locations or production facilities as needed.

Responsibilities

• Vehicle service and repair at service centers, mobile routes, or remote locations.
• Learn EV framework, tools, and product line under senior technicians.
• Follow repair procedures and safety guidelines.
• Conduct road tests to verify repair quality and safety.
• Assist with parts operations: ordering, receiving, inventory tracking, and expense reporting.
• Maintain detailed technical notes and documentation for repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers.
• Identify process improvements and participate in service campaigns.
• Engage in required training and stay current on evolving technical skills.

Skills

Communication skills

Strong attention to detail

Time management

Organizational skills

Laptop/PC proficiency

Ability to drive non-commercial truck

Education

Graduation from an accredited automotive repair school/program

Job description

Rivian is seeking an emerging to mid-level Technician to grow technical acumen while delivering an exceptional customer experience. You will work under mentorship to support EV repairs, inspections, and field service operations at a local service center, with potential for remote work, mobile service travel, or plant support as needs evolve.

The role emphasizes strong communication, adaptability in a fast-paced startup environment, and a passion for innovation and adventure, with training and