EUC Asset & IT Support Technician – Onsite

Tata Consultancy Services; Rosedale (MD); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Discretionary Annual Incentive.

Comprehensive Medical Coverage:Medical

Dental & Vision

Disability Planning & Insurance

401K Plan

Certification & Training Reimbursement

Time Off: Vacation & Holidays

Job summary

Tata Consultancy Services in Maryland is seeking an Engineer to manage IT hardware and software assets on-site at the client location. You will handle asset lifecycle, from procurement through recycling, and coordinate with vendors.

The role requires strong communication, ServiceNow asset management experience, and hands-on PC, Mac, and mobile device support. On-site work is mandatory, with a focus on accurate inventory and end-to-end lifecycle.

Qualifications

• Experience in IT hardware & software asset management services.
• Experience managing PCs and mobile assets in ServiceNow.
• Knowledge of asset lifecycle from forecasting to recycling.
• On-site work requirement.

Responsibilities

• Asset inventory management including new device asset and physical stocking.
• PC fulfillment and lifecycle scheduling with shipping/receiving assets.
• Device fulfillment for Windows/Mac/iPhone/iPad and asset recertification.
• Walkup, deskside and remote technical support with ticket management.
• New hire onboarding training and AV meeting room support.

Skills

Asset Management

ServiceNow

Windows OS Troubleshooting

iOS Troubleshooting

Microsoft Office

Vendor Coordination

Communication Skills

Desktop Hardware

On-site Work

Education

Bachelor's degree in Computer Science

Tools

Windows Auto Pilot

Job description

Tata Consultancy Services in Maryland is seeking an Engineer to manage IT hardware and software assets on-site at the client location. You will handle asset lifecycle, from procurement through recycling, and coordinate with vendors.

The role requires strong communication, ServiceNow asset management experience, and hands-on PC, Mac, and mobile device support. On-site work is mandatory, with a focus on accurate inventory and end-to-end lifecycle.