EU Remote Merchant Onboarding & Compliance Lead

Unzer; Delaware; Hybride; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Work from EU up to 15 days/year

€1,000 learning budget

Employee counselling

Company pension

Résumé du poste

Unzer, a leading fintech with a multi-country presence, is seeking a Merchant Onboarding Manager to ensure a seamless, compliant onboarding experience for merchants across the entire lifecycle.

You will conduct KYC/KYB/AML screening, risk assessments, and due diligence, coordinate with internal teams, and identify improvements to meet regulatory requirements and SLAs. This role offers a hybrid setup with flexibility and growth opportunities.

Qualifications

• 1–3 years of experience in merchant onboarding, KYC/KYB, AML/CFT, or financial services.
• Understanding of payment products and merchant acquiring processes.
• Familiarity with AML/CFT legislation and due diligence requirements.
• Ability to analyse corporate structures and ownership chains.
• Experience with CRM/onboarding platforms (MS Dynamics, Console, etc.).

Responsabilités

• Manage end-to-end onboarding cases for new and existing merchants across all supported payment products.
• Perform merchant risk assessments and KYC/KYB/AML due diligence, including Sanctions-, PEP-, and Adverse Media screening.
• Execute Ongoing Due Diligence (ODD), periodic reviews, trigger event reviews and remediation activities.
• Review and validate customer documentation, corporate ownership structures, Ultimate Beneficial Owners (UBOs), authorized signatories, contractual documentation and supporting evidence.
• Monitor onboarding cases, identify missing information and coordinate with merchants and internal stakeholders to drive cases to completion.
• Escalate complex or high-risk cases to Compliance, Risk or other relevant stakeholders.
• Facilitate technical and billing onboarding and handover to downstream teams.
• Ensure assigned cases are completed accurately, within SLAs, and compliant.
• Apply new regulatory and internal policy requirements as processes evolve.
• Maintain accurate documentation and case records in the systems.
• Identify opportunities to improve operational efficiency and contribute ideas for process improvements.

Connaissances

Merchant onboarding

KYC/KYB/AML

CRM platforms

Analytical thinking

Communication skills

Microsoft Office

Outils

MS Dynamics

Console

Description du poste

Unzer, a leading fintech with a multi-country presence, is seeking a Merchant Onboarding Manager to ensure a seamless, compliant onboarding experience for merchants across the entire lifecycle.

You will conduct KYC/KYB/AML screening, risk assessments, and due diligence, coordinate with internal teams, and identify improvements to meet regulatory requirements and SLAs. This role offers a hybrid setup with flexibility and growth opportunities.