Onboarding Specialist

Rapyd; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Rapyd is hiring an Onboarding Specialist to execute KYB and due diligence reviews under global AML/CTF standards. You will make risk-based onboarding decisions, prepare regulatory risk reports, and lead process improvements to optimize onboarding workflows across regions.

Strong analytical and reporting skills, plus experience with Jira and G-Suite, are essential. The role supports global operations, requiring excellent English proficiency and the ability to present to senior stakeholders.

Qualifications

• 3–5 years of AML/CTF, KYB and due diligence in fintech/payments/banking.
• Full professional proficiency in English for global operations and committees.
• Proven track record of complex compliance decisions and escalations.
• Strong analytical and reporting capabilities.
• Experience with workflow and reporting tools (JIRA, G-Suite, MS Office).

Responsibilities

• Execute comprehensive KYB and due diligence reviews for merchants under AML/CTF standards.
• Make risk-based, complex onboarding decisions and manage escalations.
• Prepare and present regulatory compliance and risk reports to committees.
• Lead onboarding process improvements to reduce friction and boost efficiency.
• Manage case queues and documentation using internal tools like JIRA and G-Suite.

Skills

AML/CTF regulations

KYB processes

Due diligence

Decision making

Analytical skills

Regulatory reporting

English proficiency

Global operations

Tools

JIRA

G-Suite

MS Office

Job description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, LATAM and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

As a Onboarding Specialist you will be responsible for:

• Execute comprehensive KYB and due diligence reviews for merchants across Europe and LATAM, strictly adhering to global AML/CTF regulations.
• Make critical, risk-based decisions on complex onboarding cases and handle high-level compliance escalations efficiently.
• Prepare and present detailed regulatory compliance, AML, and risk reports to internal committees and senior stakeholders.
• Lead process improvement initiatives to optimize onboarding workflows, reduce friction, and enhance global operational efficiency.
• Manage case queues and documentation using internal tools, JIRA, and G-Suite.

Requirements

• 3–5 years of deep experience in AML/CTF regulations, KYB processes, and due diligence within fintech, payments, or banking.
• Full professional proficiency in English, essential for supporting global operations and presenting to international committees.
• Proven track record of complex decision-making and successfully managing operational or compliance escalations.
• Strong analytical skills with the ability to generate reports and extract actionable insights.
• Working knowledge of workflow and reporting tools such as JIRA, G-Suite, or MS Office.

Nice to Have

• Experience working across multiple regulatory jurisdictions, specifically in Europe and LATAM.
• Familiarity with leveraging AI tools for operational efficiency or workflow automation.