ETS Enterprise Business Manager II | Leadership & Strategy

Bank of America; Plano (TX); Presencial; USD 150 000 - 230 000; Tempo integral

Resumo da oferta

Bank of America is seeking an experienced Enterprise Transaction Services (ETS) COO leader to guide and develop a team of senior Business Managers supporting executives across ETS. This role focuses on aligning priorities, delivering executive‑ready materials, and driving cross‑functional initiatives with strong leadership and judgment.

You will partner with ETS and Global Operations leaders to anticipate needs, set priorities, and deliver strategic actions.

Qualificações

• 5+ years of business management or related experience.
• 3+ years of demonstrated people leadership experience, through direct people management and/or significant responsibility for leading, coaching, developing, and driving accountability through others.
• Demonstrated ability to manage performance, establish clear expectations and accountability, develop experienced professionals, build strong teams, and support talent and succession planning.
• Demonstrated experience directly supporting and partnering with senior executives and leadership teams in a large, complex organization.
• Strong executive presence, judgment, discretion, and business acumen.
• Ability to see across an organization, connect related priorities, and identify opportunities to improve how teams work together.
• Strong critical thinking and problem‑solving skills, with the ability to bring clarity and structure to complex or ambiguous situations.
• Demonstrated ability to lead work across organizational lines and drive progress without direct authority.
• Strong relationship management and influencing skills across organizational levels and teams.
• Ability to anticipate needs, manage competing priorities, and determine when issues require escalation or leadership attention.
• Excellent written and verbal communication skills, including the ability to turn complex information into clear, executive‑ready presentations and communications.
• Strong planning, prioritization, and organizational skills with attention to detail.
• Self‑directed and proactive, with the ability to take ownership and follow through.
• Strong proficiency with Microsoft PowerPoint and Excel, including the ability to develop executive‑ready presentations and materials.

Responsabilidades

• Lead and develop experienced Band 4 and Band 5 FLU Business Managers through clear expectations, coaching, performance management, talent development and succession planning.
• Bring Business Managers together as a connected team to learn from one another, share best practices and solutions, identify common needs and opportunities, and continuously improve together.
• Maintain a broad understanding of priorities across ETS to coach Business Managers, identify connections and dependencies, and connect work and opportunities across the organization.
• Partner with ETS executives and senior leaders to understand business needs, establish priorities, and turn strategic objectives into clear actions and deliverables.
• Lead and continuously improve ETS Executive and SLT routines, including leadership meetings, partner engagements, site visits, strategic planning sessions and business reviews.
• Anticipate leadership and organizational needs, bringing forward emerging priorities, risks, dependencies and opportunities that require action or leadership attention.
• Develop and oversee executive presentations, communications and leadership materials that turn complex information into clear messages, decisions and actions.
• Drive ETS and Global Operations initiatives that require coordination and alignment across multiple leaders and teams.
• Build strong relationships across the organization and influence partners to resolve issues, align priorities, and move the work forward.
• Serve as a trusted advisor and thought partner to executive leadership, using sound judgment, business acumen and organizational knowledge to provide insights, recommendations and solutions.
• Identify opportunities to improve the effectiveness of the Business Support Manager organization and broader ETS leadership routines and ways of working.
• Lead or support time‑sensitive initiatives and special projects as priorities evolve.

Conhecimentos

People Leadership

Talent Development

Business Management

Strategic Planning

Executive Communications

Executive Presence

Organizational Effectiveness

Critical Thinking

Decision Making

Influence

Relationship Management

Prioritization

Change Management

Project Management

Continuous Improvement

Descrição da oferta de emprego

Bank of America is seeking an experienced Enterprise Transaction Services (ETS) COO leader to guide and develop a team of senior Business Managers supporting executives across ETS. This role focuses on aligning priorities, delivering executive‑ready materials, and driving cross‑functional initiatives with strong leadership and judgment.

You will partner with ETS and Global Operations leaders to anticipate needs, set priorities, and deliver strategic actions.