ETRM Systems Support Specialist

ENGIE Group; Houston (TX); On-site; USD 99,187 - 135,004; Full time

Job summary

ENGIE North America is seeking an ETRM Project Support Analyst to ensure a smooth transition from Aligne to Orchestrade, delivering day-to-day production and operational support. You will work closely with the Senior Business Analyst to keep the implementation on track and support users across multiple groups in a dynamic environment.

This hands-on role requires strong analytical and communication skills, experience with ETRM systems, and the ability to manage multiple priorities while

Qualifications

• Bachelor's degree is required or equivalent experience.
• Experience supporting ETRM systems is strongly preferred, power or renewables experience desirable.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience with UAT coordination and defect tracking, data analysis and system validation.

Responsibilities

• Provide daily production and operational support for the Orchestrade ETRM system.
• Troubleshoot system, process, and data issues; escalate complex issues as needed.
• Support user activities across Middle Office, Back Office, and Accounting.
• Assist with UAT, including test execution and defect tracking.
• Maintain references data, configuration items, process and system docs; coordinate meetings and actions.

Skills

Analytical skills

Troubleshooting

Problem-solving

UAT coordination

Education

Bachelor's degree in Business, Finance, Information Systems, or related field

Job description

ENGIE North America is seeking an ETRM Project Support Analyst to ensure a smooth transition from Aligne to Orchestrade, delivering day-to-day production and operational support. You will work closely with the Senior Business Analyst to keep the implementation on track and support users across multiple groups in a dynamic environment.

This hands-on role requires strong analytical and communication skills, experience with ETRM systems, and the ability to manage multiple priorities while