ETRM Support Analyst

ENGIE North America Inc.; Houston (TX); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Hybrid work policy

Job summary

ENGIE North America Inc. is seeking an ETRM Support Analyst for a contract role in Houston, Texas. This hands-on position supports the transition from Aligne to Orchestrate, offering daily operational support for the ETRM system.

The ideal candidate possesses a Bachelor’s degree, strong analytical skills, and experience in ETRM systems. The position offers hybrid work options and the chance to work in a dynamic environment.

Qualifications

• Experience supporting ETRM systems is strongly preferred.
• Ability to manage multiple priorities and coordinate across stakeholders.
• Experience working in Agile or project-based environments is a plus.

Responsibilities

• Provide daily production and operational support for the Orchestrate ETRM system.
• Troubleshoot system, process, and data issues.
• Assist with User Acceptance Testing including test execution.

Skills

Analytical skills

Troubleshooting

Communication skills

Organizational skills

Data analysis

Education

Bachelor’s degree in Business, Finance, Information Systems, or related field

Job description

ETRM Support Analyst - CONTRACT POSITION

Your employment will be held by a third‑party company of ENGIE's choosing. Any offered contract role will not constitute an offer for nor guarantee of future employment with ENGIE.

Duration

One Year

Compensation

Pay Rate: $85.00/hr.

Location

Houston, TX

What You Can Expect

The Consultant, ETRM Project Support will play a critical role in ensuring a smooth transition from Aligne to Orchestrate by providing day‑to‑day production and operational support. Working closely with the Senior Business Analyst, this role will support users, troubleshoot issues, coordinate project activities, and maintain key documentation to keep the implementation running effectively.

This is a hands‑on, cross‑functional role supporting Middle Office, Back Office, and Accounting stakeholders in a dynamic, fast‑paced environment.

• Provide daily production and operational support for the Orchestrate ETRM system
• Troubleshoot system, process, and data issues; elevate complex issues as needed
• Support user activities across Middle Office, Back Office, and Accounting
• Assist with User Acceptance Testing (UAT), including test execution and defect tracking
• Maintain and update
  • Reference data and configuration items
  • Process and system documentation
• Coordinate project activities including
  • Meetings, workshops, and stakeholder follow‑ups
  • Task tracking and status updates
• Manage and maintain
  • Requirements logs
  • Change logs
  • Decision registers
• Prepare meeting agendas, capture notes, and track action items
• Support the Senior Business Analyst with
  • Business analysis and validation activities
  • Development of training materials and user support documentation

What You’ll Bring

• Bachelor’s degree in Business, Finance, Information Systems, or related field (or equivalent experience)
• Experience supporting ETRM systems (strongly preferred; power or renewables experience highly desirable)
• Strong analytical, troubleshooting, and problem‑solving skills
• Experience with
  • UAT coordination and defect tracking
  • Data analysis and system validation
• Ability to manage multiple priorities and coordinate across stakeholders
• Excellent written and verbal communication skills
• Strong organizational skills with attention to detail
• Experience working in Agile or project‑based environments is a plus

Additional Details

• This role is eligible for our hybrid work policy
• Must be willing and able to comply with all ENGIE ethics and safety policies

EEO Statement

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Accommodation for Disabilities

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at [e-mail]. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

Visa Sponsorship

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

Safety Policy

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.