ETO Technical Inside Sales Specialist — Custom Quotations

Emerson; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Integrated benefits

Job summary

Emerson is seeking a Technical Inside Sales Specialist to support Engineered-To-Order product lines across IEC/NEC markets. You will translate complex requirements into precise quotations and solutions, ensuring compliance and customer satisfaction.

You will coordinate with engineering, pricing, manufacturing, and support teams to deliver timely proposals, maintain CRM/ERP data, and drive continuous improvement in ETO quoting and relationships.

Qualifications

• Bachelor's degree with related experience, or advanced degree with fewer years.
• Strong technical understanding of electrical products.
• Proficient in Microsoft Office Suite.
• Excellent written and verbal English communication.
• Ability to follow written and verbal instructions accurately.

Responsibilities

• Develop accurate, timely quotations for Engineered-To-Order (ETO) products based on customer RFQs.
• Serve as the primary technical sales contact, offering expert guidance and detailed product recommendations.
• Manage ETO orders from quotation through fulfillment, ensuring quality and compliance throughout the manufacturing process.
• Interpret and apply customer electrical specifications to meet IECEx, ATEX, and NEC standards.
• Collaborate with engineering, pricing, manufacturing, and customer support to deliver competitive, on-time proposals.
• Provide exceptional customer service through clear communication, technical insight, and proactive follow-up.
• Support continuous improvement initiatives for ETO quoting, workflows, and customer experience.
• Maintain up-to-date data and documentation within CRM and ERP systems (e.g., Oracle, Vendavo).
• Identify opportunities to enhance customer satisfaction, product alignment, and long-term relationships.

Skills

Technical aptitude

Communication skills

Customer-focused

Microsoft Office

English proficiency

Education

Bachelor's degree

Advanced degree

Tools

Oracle ERP

Vendavo

CRM systems

Job description

Emerson is seeking a Technical Inside Sales Specialist to support Engineered-To-Order product lines across IEC/NEC markets. You will translate complex requirements into precise quotations and solutions, ensuring compliance and customer satisfaction.

You will coordinate with engineering, pricing, manufacturing, and support teams to deliver timely proposals, maintain CRM/ERP data, and drive continuous improvement in ETO quoting and relationships.