Technical Inside Sales - ETO Quoting & Compliance

City of Shakopee, MN; Illinois; On-site; USD 75,000 - 90,000; Full time

Job summary

Emerson is seeking a Technical Inside Sales Specialist to support Engineered-To-Order product lines across IEC/NEC markets. You will translate complex technical requirements into precise quotations and solutions, serving as a key liaison between customers and internal teams.

You will ensure compliance with international standards, drive customer satisfaction, and contribute to the industrial automation portfolio.

Qualifications

• 5 years of related experience with a bachelor's degree; or 3 years and an advanced degree; or equivalent work experience.
• Strong technical aptitude and ability to understand complex electrical products.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication skills—both verbal and written (English).
• Ability to follow written and verbal instructions accurately.

Responsibilities

• Develop accurate, timely quotations for Engineered-To-Order (ETO) products based on customer RFQs.
• Serve as the primary technical sales contact, offering expert guidance and detailed product recommendations.
• Manage ETO orders from quotation through fulfillment, ensuring quality and compliance throughout the manufacturing process.
• Interpret and apply customer electrical specifications to meet IECEx, ATEX, and NEC standards.
• Collaborate closely with engineering, pricing, manufacturing, and customer support teams to deliver competitive, on-time proposals.
• Provide exceptional customer service through clear communication, technical insight, and proactive follow-up.
• Support continuous improvement initiatives for ETO quoting, workflows, and customer experience.
• Maintain up-to-date data and documentation within CRM and ERP systems (e.g., Oracle, Vendavo).
• Identify opportunities to enhance customer satisfaction, product alignment, and long-term relationships.

Skills

Technical aptitude

Customer-focused

Communication skills

Microsoft Office

Education

Bachelor's degree

Advanced degree

Tools

Oracle

Vendavo

Job description

Emerson is seeking a Technical Inside Sales Specialist to support Engineered-To-Order product lines across IEC/NEC markets. You will translate complex technical requirements into precise quotations and solutions, serving as a key liaison between customers and internal teams.

You will ensure compliance with international standards, drive customer satisfaction, and contribute to the industrial automation portfolio.