Estimator – Vehicle Repair & Insurance Liaison

Gerber Collision & Glass; Elk River (MN); On-site; USD 47,000 - 80,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

Medical Insurance

401(k) Retirement Plan with company

Employer Paid Short-Term Disability &

Life Insurance

Continuing Education Opportunities

Voluntary Uniform Stipend

Daily Pay option available

Job summary

Gerber Collision & Glass in Elk River, MN, seeks an Estimator to deliver an exceptional customer experience by accurately assessing vehicle damage, creating repairs, and coordinating with customers and insurers throughout the process. You’ll document interactions, guide customers through repairs, and maintain KPI targets to drive repair success.

You will participate in production walks, complete I-CAR training, and ensure DRP and insurance program compliance while upholding our core values.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s.
• Minimum of 1-year experience.

Responsibilities

• Document and update every customer interaction with pertinent details.
• Provide customers with accurate information and guide them through the repair process.
• Ensure compliance with insurance client requirements and DRP processes.
• Participate in daily production walks with the management team and other duties as required.
• Attend training sessions and meetings and maintain store KPIs.
• Uphold the company's Core Values: Honesty, Integrity & Respect.

Skills

Customer service

Documentation

Communication

I-CAR Training

Driver’s License

Basic Computer Skills

DRP Compliance

Repair knowledge

Education

High School Diploma or equivalent

Tools

OE Guidelines

Job description

Gerber Collision & Glass in Elk River, MN, seeks an Estimator to deliver an exceptional customer experience by accurately assessing vehicle damage, creating repairs, and coordinating with customers and insurers throughout the process. You’ll document interactions, guide customers through repairs, and maintain KPI targets to drive repair success.

You will participate in production walks, complete I-CAR training, and ensure DRP and insurance program compliance while upholding our core values.