Estimator in Training: Collision Repair with Customer Impact

3M HEALTHCARE; Naperville (IL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Annual PTO

Paid parental leave

6 holidays annually

Medical, dental, vision insurance

Retirement plan with company match

Disability and life insurance

Continuing education opportunities

Uniform stipend

Voluntary daily pay option

Job summary

Gerber Collision & Glass is hiring an Estimator in Training to support the WOW operating plan and deliver accurate damage assessments. You will greet customers, map damage, capture photos, and input data into CCC One, while coordinating with the repair team to finalize estimates and parts lists.

The role requires a high school diploma or GED, 16 I-CAR units within 12 months, and strong communication skills.

Qualifications

• High school diploma or GED required.
• Must complete or currently hold 16 I-CAR units within the first 12 months of employment.
• Excellent communication and customer-service skills are essential.

Responsibilities

• Greet customers at repair drop-off and build rapport.
• Map damage with customers and document loss and WOW opportunities.
• Take initial photos and create repair maps; upload photos and notes to CCC One.
• Verify estimates during teardown and finalize using the Repair Planning Template.
• Collaborate with repair team to ensure accurate windshield notations and parts lists.
• Call customers to review estimates and promise dates; update as needed.
• Assist insurance adjusters with damage reports and inspections.

Skills

Excellent communication

Computer literate

Microsoft Office

Decision making

Education

High school diploma or GED

16 I-CAR units

Tools

Photo-imaging software

Job description

Gerber Collision & Glass is hiring an Estimator in Training to support the WOW operating plan and deliver accurate damage assessments. You will greet customers, map damage, capture photos, and input data into CCC One, while coordinating with the repair team to finalize estimates and parts lists.

The role requires a high school diploma or GED, 16 I-CAR units within 12 months, and strong communication skills.