Collision Estimator: Drive Exceptional Customer Experience

Gerber Collision & Glass; Highland Park (IL); On-site; USD 47,000 - 180,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

Medical, Dental & Vision Insurance

401(k) Retirement Plan with company-m​

Short-Term Disability & Life Insurance

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience while accurately estimating vehicle damage and coordinating repairs. You will communicate with customers and insurance companies throughout the repair process to ensure satisfaction and timely updates.

The position requires a high school diploma or equivalent, at least 1 year of related experience, and a willingness to complete I-CAR training.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of related experience.
• Must be willing to complete I-CAR training.
• Valid drivers license required.
• Basic computer skills required.

Responsibilities

• Create accurate vehicle damage estimates and document required repairs.
• Coordinate repair needs with customers and insurers throughout the process.
• Maintain clear communication with customers, insurers, and team members.
• Document interactions and ensure KPI alignment with production goals.

Skills

Knowledge of vehicle repairs

OE guidelines

I-CAR training

Valid drivers license

Basic computer skills

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience while accurately estimating vehicle damage and coordinating repairs. You will communicate with customers and insurance companies throughout the repair process to ensure satisfaction and timely updates.

The position requires a high school diploma or equivalent, at least 1 year of related experience, and a willingness to complete I-CAR training.