Estimator - Collision Repair & Customer Experience

Boyd Group; Mount Pleasant (SC); Sur place; USD 49 000 - 70 000; Plein temps

Avantages offerts par ce poste

Paid time off

Parental leave

Insurance

401(k) match

Disability & Life

Education opportunities

Uniform stipend

Daily pay option

Résumé du poste

Gerber Collision & Glass in Mount Pleasant, SC, is seeking an Estimator who delivers an exceptional customer experience by accurately assessing damage, preparing repairs, and coordinating with customers and insurers.

You will work with the team to ensure repair plans align with KPI goals while maintaining the highest standards of honesty and service. The role includes DRP compliance, I-CAR readiness, and ongoing training opportunities.

Qualifications

• Knowledge of repairs and OE guidelines required.
• High school diploma or equivalent required.
• Able to locate information and resources quickly.
• Basic computer skills required.
• DRP compliance experience (1 year) preferred.

Responsabilités

• Document and update customer interactions accurately.
• Provide customers with timely information through the repair process.
• Ensure compliance with insurance client requirements and metrics.
• Coordinate repair planning and communications with team.
• Participate in daily production walks with management.
• Maintain store KPIs through performance.
• Uphold core values: Honesty, Integrity & Respect.

Connaissances

Knowledge of Repairs and OE Guidelines

Basic Computer Skills

Awareness of where to look for answers

Compliance for DRP’s

I-CAR Training

Valid Driver’s License

Formation

High School Diploma or equivalent

Description du poste

Gerber Collision & Glass in Mount Pleasant, SC, is seeking an Estimator who delivers an exceptional customer experience by accurately assessing damage, preparing repairs, and coordinating with customers and insurers.

You will work with the team to ensure repair plans align with KPI goals while maintaining the highest standards of honesty and service. The role includes DRP compliance, I-CAR readiness, and ongoing training opportunities.