Estimator Apprentice: Start Your Collision Estimating Career

Gerber Collision & Glass; Escanaba (MI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

PTO

Parental leave

Paid holidays

Health insurance

401(k) match

Disability & life insurance

Education opportunities

Safety glasses provided

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass in Escanaba, MI is seeking an Estimator in Training to learn diagnosing damage, preparing accurate estimates, and supporting the customer and insurer relationship. You will work closely with the Estimator to ensure profitable, guideline-driven repair plans and a high close rate.

Ideal candidates have strong communication, basic computer skills, and a willingness to complete I-CAR training within a year.

Qualifications

• High school diploma or GED required.
• Prior customer service experience.
• Must complete 16 I-CAR units within the first 12 months.
• Preferred: 4-6 years related work experience.
• Photo-imaging software experience preferred.

Responsibilities

• Greet customers and build rapport at repair drop off.
• Map vehicle damage with customer and identify WOW opportunities.
• Handle repair mapping and take initial photos.
• Upload photos and notes to CCC One with arrival time.
• Notify production of arrival and place in queue.
• Verify estimate during teardown.
• Finalize estimate using Repair Planning Template.
• Coordinate with repair team on windshield notations.
• Prepare final parts list.
• Set promise date using the Promise Date Calculator.
• Call customer to review estimate and promise date.
• Provide regular updates per management standards.
• Participate in production meetings.
• Call customers about next-day completion.
• Schedule with customers.
• Follow up with technicians and adjust estimates as needed.
• Assist insurance adjusters with damage reports and re-inspectors.

Skills

Communication skills

Computer literacy

Microsoft products

Decision making

Education

High school diploma or GED

I-CAR training 16 units

Tools

CCC One

Photo-imaging software

Job description

Gerber Collision & Glass in Escanaba, MI is seeking an Estimator in Training to learn diagnosing damage, preparing accurate estimates, and supporting the customer and insurer relationship. You will work closely with the Estimator to ensure profitable, guideline-driven repair plans and a high close rate.

Ideal candidates have strong communication, basic computer skills, and a willingness to complete I-CAR training within a year.