Child Support Establishment Agent

Johnston County; Smithfield (NC); Presencial; USD 42 000 - 65 000; Tempo integral

Resumo da oferta

Johnston County is seeking a Child Support Establishment Agent to initiate and enforce child support orders within the IV-D program. You will establish paternity, prepare cases for court, and work with attorneys to enforce and modify orders, while assisting clients and agencies as needed.

This role requires strong investigative skills, data analysis, and the ability to communicate clearly in writing and speech, with a focus on producing accurate case records and maintaining professional

Qualificações

• Initiation, organization and enforcement of child support orders in the IV-D program.
• Establishment of paternity and new support orders.
• In-depth investigation and preparation of cases for court; enforcement and modification of orders; presenting cases in court with attorney.
• Responds to information requests from clients, agencies, employers and attorneys.

Responsabilidades

• Knowledge of the Child Support Enforcement Program and legal proceedings.
• Investigative procedures used in the program.
• Ability to communicate effectively in oral and written forms.
• Establish and maintain effective working relationships with clients, absent parents, other agencies and law enforcement.

Conhecimentos

Investigation

Case preparation

Interviewing

Analytical thinking

Communication skills

Rapport building

Math

Organizational skills

Formação académica

Bachelor's degree

Associates Degree in Business Administration or Paralegal

High School Diploma with 2 years experience

Ferramentas

ACTS system

Word processing

Electronic systems

Descrição da oferta de emprego

Are you a professional Child Support Establishment Agent looking for your next career move? Look no further than the Johnston County Child Support Unit! Our team has an immediate opening for a Child Support Establishment Agent. Join us in our commitment to the health, safety and welfare of the public. This objective is achieved through the uniform enforcement of state and local laws.

• Candidates in this classification are responsible for the initiation, organization, and enforcement of child support orders in the Child Support Enforcement (IV-D) program.

• Candidates are involved in the establishment of paternity and new support orders.

• This position will require in-depth investigation and preparation of cases for court, the enforcement and modification of court support orders, variables affecting a case and the independent role in presenting cases (with the attorney) in the courtroom.

• Meets with and responds to requests for information regarding cases from clients, various local, state and federal agencies, employers and attorneys.

• Thorough knowledge of the Child Support Enforcement Program and applicable legal proceedings.

• Thorough knowledge of investigative procedures used in the program.

• Skill in operating a computer, including word processing and ability to learn ACTS and other electronic systems.

• Ability to establish rapport and interview, clients, absent parents, and other related sources and to implement investigative procedures.

• Ability to organize, analyze and summarize case information.

• Ability to perform basic math in calculating child support payments.

• Ability to communicate effectively in both oral and written forms.

• Ability to establish and maintain effective working relationships with clients, absent parents, personnel in other agencies and states, court and law enforcement officials, employers, the public, supervisors and peers.

• Ability to communicate effectively in both oral and written forms.

• Bachelor's degree or
• Associates Degree in Business Administration or Paralegal or related degree and one (1) year experience in investigative, eligibility, judiciary or legal work; or
• High School Diploma with two (2) years experience in investigative, eligibility, judiciary or legal work.