Remote Child Support Specialist - Entry-Level

Douglas County Government; Lone Tree (CO); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Douglas County Government seeks an entry-level professional to support the Child Support Unit. This role involves assisting with intake, establishment, modification, and enforcement tasks, navigating state and county systems, and helping clients with a range of services.

Ideal candidates will have a high school diploma or GED, basic knowledge of child support programs, and strong MS Office and communication skills.

Qualifications

• High School Diploma or GED is required.
• Basic knowledge of child support services and human services programs.
• Proficiency in Microsoft Office Suite and basic computer systems.
• Strong communication and customer-service skills with de‑escalation abilities.
• Ability to follow instructions, work independently, and maintain confidentiality.

Responsibilities

• Support intake, establishment, modification, and enforcement tasks for child support cases.
• Assist with preparing documents, setting hearings, and updating databases.
• Communicate with clients and stakeholders regarding case updates and actions.
• Perform basic bookkeeping duties like entering payments and reconciling ledgers.
• Support legal work-flow processes for attorneys and staff.
• Attend training and cover additional caseloads as needed.

Skills

MS Office Suite

Customer service

Communication

Time management

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Douglas County Government seeks an entry-level professional to support the Child Support Unit. This role involves assisting with intake, establishment, modification, and enforcement tasks, navigating state and county systems, and helping clients with a range of services.

Ideal candidates will have a high school diploma or GED, basic knowledge of child support programs, and strong MS Office and communication skills.