ESG Platform Success Champion

Conservice LLC; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Conservice LLC is seeking a Customer Success Manager within the Sustainability Solutions team. You will own the customer relationship on the Goby platform, onboard new customers, and work with senior executives to maximize value and revenue impact.

In this highly visible role, you will collaborate with product, delivery, and ESG services teams to drive platform adoption, educate customers, and ensure long-term success. Strong communication and problem-solving skills are essential.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 3+ years post-bachelor's experience in a project environment serving customers and/or internal stakeholders (e.g., Customer Success, Consulting, or similar roles). ESG experience is a plus.
• Excellent verbal and written communication skills across functions and seniority levels.
• Experience delivering customer-based training or demonstrations.

Responsibilities

• Onboard new customers to the Goby platform, engaging with senior executives and frontline roles to establish relationships.
• Own the ongoing customer relationship, driving value through education, problem-solving, and strong business acumen.
• Collaborate with internal leaders and teams to deliver ESG Services and improve product offerings for growth.

Skills

Leadership

Problem Solving

Customer Partnership

Effective Communication

Operational Discipline

Education

Bachelor's Degree in Business, Data Analysis, Environmental Studies

Tools

Microsoft Office

Google Suite

ERP systems

CRM systems

Project management tools

Job description

Conservice LLC is seeking a Customer Success Manager within the Sustainability Solutions team. You will own the customer relationship on the Goby platform, onboard new customers, and work with senior executives to maximize value and revenue impact.

In this highly visible role, you will collaborate with product, delivery, and ESG services teams to drive platform adoption, educate customers, and ensure long-term success. Strong communication and problem-solving skills are essential.