ESG Data Insights Analyst

Conservice LLC; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Conservice LLC is seeking a data-oriented Analyst to join the Sustainability Solutions team. You will interpret data, resolve data issues for customers, and present insights to stakeholders within the Goby platform.

You will collaborate with Customer Success Managers and Consultants to drive value and improve processes. This role emphasizes strong communication, cross-functional teamwork, and an understanding of SaaS data flows, with a focus on onboarding to the ESG platform and ongoing

Qualifications

• Bachelor's degree in engineering, sciences, or business.
• 2-4 years of relevant experience in a project environment serving customers and/or internal stakeholders.
• Excellent verbal and written communication skills.
• Experience across functions and seniority levels.
• Proficiency in data analytics and management utilizing Google Suite, cloud platforms, and/or various integrations (Sheets, Salesforce, AWS).
• Experience with technology platforms such as ERPs, CRMs, or related niche technologies.
• Understanding of SaaS business model.
• Ability to learn and assess customer data related needs utilizing Six Sigma or similar analytical frameworks.

Responsibilities

• Work closely with customers to resolve data issues
• Present data analysis reports to internal and external stakeholders
• Develop effective actions and guidelines that enable process improvements
• Manage the customer onboarding process to Conservice ESG platform and oversee ongoing maintenance
• Manage customer relationships to promote and create value through strong business acumen, problem-solving skills, and relationship-building
• Work with Goby's internal leaders and teams to continuously improve company products and offerings to drive growth

Skills

Leadership

Problem-Solving

Effective Communication

Operational Understanding

Teamwork

Education

Bachelor's degree in engineering, sciences, or business

Tools

Google Suite

Cloud platforms

Salesforce

AWS

ERP/CRM tech

Job description

Conservice LLC is seeking a data-oriented Analyst to join the Sustainability Solutions team. You will interpret data, resolve data issues for customers, and present insights to stakeholders within the Goby platform.

You will collaborate with Customer Success Managers and Consultants to drive value and improve processes. This role emphasizes strong communication, cross-functional teamwork, and an understanding of SaaS data flows, with a focus on onboarding to the ESG platform and ongoing