Escrow Team Lead - Compliance & Training Coach

Planet Home Lending, LLC; Meriden, Northern (CT, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Planet Home Lending, LLC seeks an Escrow Team Lead to handle complex escrow tasks and resolve escalated issues while ensuring compliance with state, federal, and investor guidelines. The role manages training for escrow specialists and assists management with performance reviews to maintain high standards of service.

Responsibilities include monitoring escrow processes, maintaining timely workflows, preparing management reports, and guiding the team to meet objectives in a fast-paced environment.

Qualifications

• Leadership experience in a team environment.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Lead escalated escrow issues and ensure timely, accurate task completion.
• Monitor escrow processes for compliance with guidelines.
• Conduct audits and prepare reports for management.

Skills

Leadership

Written communication

Verbal communication

Multi-tasking

Organization

Problem solving

Math skills

MS Windows

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

Planet Home Lending, LLC seeks an Escrow Team Lead to handle complex escrow tasks and resolve escalated issues while ensuring compliance with state, federal, and investor guidelines. The role manages training for escrow specialists and assists management with performance reviews to maintain high standards of service.

Responsibilities include monitoring escrow processes, maintaining timely workflows, preparing management reports, and guiding the team to meet objectives in a fast-paced environment.