Escrow Operations Lead & Training Coach

Planet Home Lending, LLC; Irving (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Planet Home Lending, LLC is seeking an Escrow Team Lead to manage complex escrow tasks, resolve escalated issues, and ensure compliance with applicable guidelines. The role includes overseeing training for escrow specialists and supporting management with performance reviews.

The position requires leadership, strong communication, and the ability to work in a fast-paced environment while maintaining accuracy and meeting deadlines.

Qualifications

• Demonstrated leadership and communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong math and analytical skills and attention to detail.

Responsibilities

• Handle escalated escrow issues and provide timely resolutions.
• Ensure compliance with state, federal and investor guidelines.
• Lead training for escrow specialists and assist with performance reviews.

Skills

Leadership

Communication

Multi-tasking

Organization

Problem solving

Math skills

Windows proficiency

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

Planet Home Lending, LLC is seeking an Escrow Team Lead to manage complex escrow tasks, resolve escalated issues, and ensure compliance with applicable guidelines. The role includes overseeing training for escrow specialists and supporting management with performance reviews.

The position requires leadership, strong communication, and the ability to work in a fast-paced environment while maintaining accuracy and meeting deadlines.