Escrow & Tax Operations Specialist

First American; Charlotte (NC); Remote; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401k

PTO / paid sick leave

Employee stock purchase plan

Job summary

First American is seeking a detail-oriented Escrow Tax Processor to support tax-related escrow activities within our mortgage servicing operations in Charlotte, NC. You will ensure accurate tax information, coordinate with tax vendors, and maintain regulatory compliance throughout the loan lifecycle.

Ideal candidates have a Bachelor's degree and at least one year in mortgage servicing, with strong written and verbal communication, problem solving, and proficiency in MS Office.

Qualifications

• Strong written, presentation and verbal communication skills.
• Problem solving skills
• Organized and detail-oriented
• Proficiency in MS Office (Word, Excel, Outlook)

Responsibilities

• Process escrow servicing functions across loan lifecycle.
• Monitor service delivery, productivity, and quality standards.
• Process escrow-related documents and disbursements accurately.
• Maintain accurate accounting of escrow disbursements.
• Conduct quality reviews and verify tax-related information.
• Ensure regulatory and legal compliance.

Skills

Communication skills

Problem solving

Organized

Education

Bachelor's Degree

Tools

MS Office

Word

Excel

Outlook

Job description

First American is seeking a detail-oriented Escrow Tax Processor to support tax-related escrow activities within our mortgage servicing operations in Charlotte, NC. You will ensure accurate tax information, coordinate with tax vendors, and maintain regulatory compliance throughout the loan lifecycle.

Ideal candidates have a Bachelor's degree and at least one year in mortgage servicing, with strong written and verbal communication, problem solving, and proficiency in MS Office.