Escrow & Tax/Insurance Specialist – Loan Servicing I

Happy State Bank; Conway (AR); On-site; USD 35,000 - 52,000; Full time

Job summary

Happy State Bank in Conway, AR is seeking a Loan Servicing Escrow Specialist I to monitor and maintain loan escrow accounts and collateral for insurance and tax requirements. You will serve as a liaison between the bank, lending staff, and third-party vendors to resolve escrow processing issues.

The role includes updating processing systems, preparing batch entries for disbursements, reviewing insurance tracking, and generating annual escrow statements.

Qualifications

• High school or GED; on-the-job training or specialized schooling in a related area.
• Two years related experience and/or training, or equivalent combination of education and experience.
• Ability to perform essential duties with accuracy and attention to detail.

Responsibilities

• Monitors escrow accounts and remittance timing to agencies.
• Updates processing system and prepares batch entries for disbursements.
• Reviews insurance tracking requirements and notices.
• Balances pass-through accounts for escrow agents.
• Liaises with bank staff and third-party vendors to resolve escrow issues.
• Generates and reviews annual escrow statements for customers.

Skills

10-Key data entry

Alphanumeric data entry

Accounting

Spreadsheet

Word processing

Typing

Database

Education

High school or GED plus specialized schooling or on-the-job training

Tools

Accounting Software

Spreadsheet Software

Word Processing Software

Database Software

Job description

Happy State Bank in Conway, AR is seeking a Loan Servicing Escrow Specialist I to monitor and maintain loan escrow accounts and collateral for insurance and tax requirements. You will serve as a liaison between the bank, lending staff, and third-party vendors to resolve escrow processing issues.

The role includes updating processing systems, preparing batch entries for disbursements, reviewing insurance tracking, and generating annual escrow statements.