Escrow & Collateral Servicing Specialist I

First United Bank; Durant (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

First United Bank in Durant, OK, is seeking a Loan Servicing Specialist I - Collateral to manage daily escrow-related activities, including taxes and insurance documentation, premium changes, and renewals, ensuring records are accurate and compliant with bank policies.

The role covers escrow analysis, disbursements, and support for staff and clients on escrow accounts, changes, and payment adjustments, plus collateral management tasks such as insurance tracking, document imaging, and tax

Qualifications

• High school diploma or GED required.
• Minimum one year working experience in the loan area of a banking institution.
• Good understanding of financial institution products and services.

Responsibilities

• Process escrow-related property taxes and insurance documentation and payment updates, including premium changes, cancellation notices, renewals, and reinstatements, ensuring records are maintained in the appropriate customer file.
• Ensure escrow analysis accuracy, completeness, and required supporting documentation.
• Review and process escrow disbursements, including property taxes and insurance premium payments, refunds, surpluses, and follow-up exceptions as applicable.
• Support Community Bank staff or bank clients related to escrow accounts, escrow analysis, property taxes and insurance premium changes, and payment adjustments.
• Research, resolve, or elevate escrow exceptions, discrepancies, and documentation issues to ensure timely and accurate servicing of loan accounts.

Skills

Escrow knowledge

Escrow analysis

Customer service

Organization

Communication

Education

High school diploma or GED

Tools

Spreadsheet

Word processing

Job description

First United Bank in Durant, OK, is seeking a Loan Servicing Specialist I - Collateral to manage daily escrow-related activities, including taxes and insurance documentation, premium changes, and renewals, ensuring records are accurate and compliant with bank policies.

The role covers escrow analysis, disbursements, and support for staff and clients on escrow accounts, changes, and payment adjustments, plus collateral management tasks such as insurance tracking, document imaging, and tax