Escrow Support Specialist — Drive Smooth Closings & Growth

Realogy; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Matching Program

Paid Holidays and Vacation

Career growth opportunities

Training and Development

Employee Assistance Program

Job summary

Independence Title is seeking an Escrow Assistant/Support Specialist in the Austin area to support escrow staff across branch locations. The role emphasizes timely, error-free transaction closing and a strong customer service mindset.

The ideal candidate has at least 3 years of escrow experience, is detail-oriented, and proficient with Microsoft Office; RamQuest experience is a plus. You will float to Austin area branches as needed and collaborate closely with escrow teams and clients.

Qualifications

• High School diploma or equivalent required.
• Minimum 3 years of escrow experience.
• RamQuest experience preferred but not required.
• Proficient in Microsoft Office and detail-oriented.

Responsibilities

• Float to Austin area branches to assist escrow staff as needed.
• Provide proactive support and maintain respectful communication.
• Collaborate with escrow teams and clients to close transactions timely.
• Handle front-end processing and post-closing/funding tasks per standards.
• Demonstrate strong customer service mindset with clients and colleagues.

Skills

Escrow experience

Customer service

Communication

Attention to detail

Adaptability

Education

High School diploma

Tools

RamQuest

Microsoft Office

Job description

Independence Title is seeking an Escrow Assistant/Support Specialist in the Austin area to support escrow staff across branch locations. The role emphasizes timely, error-free transaction closing and a strong customer service mindset.

The ideal candidate has at least 3 years of escrow experience, is detail-oriented, and proficient with Microsoft Office; RamQuest experience is a plus. You will float to Austin area branches as needed and collaborate closely with escrow teams and clients.