Escrow Assistant/Support Specialist (Independence Title - Austin Area)

Realogy; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Matching Program

Paid Holidays and Vacation

Career growth opportunities

Training and Development

Employee Assistance Program

Job summary

Independence Title is seeking an Escrow Assistant/Support Specialist in the Austin area to support escrow staff across branch locations. The role emphasizes timely, error-free transaction closing and a strong customer service mindset.

The ideal candidate has at least 3 years of escrow experience, is detail-oriented, and proficient with Microsoft Office; RamQuest experience is a plus. You will float to Austin area branches as needed and collaborate closely with escrow teams and clients.

Qualifications

• High School diploma or equivalent required.
• Minimum 3 years of escrow experience.
• RamQuest experience preferred but not required.
• Proficient in Microsoft Office and detail-oriented.

Responsibilities

• Float to Austin area branches to assist escrow staff as needed.
• Provide proactive support and maintain respectful communication.
• Collaborate with escrow teams and clients to close transactions timely.
• Handle front-end processing and post-closing/funding tasks per standards.
• Demonstrate strong customer service mindset with clients and colleagues.

Skills

Escrow experience

Customer service

Communication

Attention to detail

Adaptability

Education

High School diploma

Tools

RamQuest

Microsoft Office

Job description

Independence Title in the Austin Area, Texas, a wholly owned subsidiary of Anywhere Integrated Services, is seeking an Escrow Assistant/Support Specialist. Anywhere Integrated Services is a full-service title, settlement, underwriting and vendor management services company serving real estate companies, affinity groups, corporations and financial institutions in support of residential and commercial real estate transactions.

The Escrow Assistant/Support Specialist is responsible for:

• Floating to Austin area branch locations to assist escrow staff as needed and/or as directed by management.

• Providing proactive support to team members while maintaining respectful communication.

• Communicating and working closely with escrow teams and clients to ensure transactions close in a timely, efficient and error-free manner.

• Handling both front end processing and post-closing/funding tasks, as required by Independence Title Company standards.

• Demonstrating a strong customer service mindset when interacting with both clients and colleagues.

Truly Remarkable Service:

• We are looking for a friendly, outgoing, well-organized person with a strong work ethic, attention to detail and desire to find solutions to help customers have a truly remarkable experience closing their real estate transactions.

• Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees and customers.

Benefits:
On a personal and professional level, here's just part of what you'll enjoy:

• Career growth opportunities
• Training and Development
• Medical/Dental/Vision
• Paid Holidays and Vacation
• 401(k) Matching Program
• Employee Assistance Program

Qualifications:

• A High School diploma or equivalent is required

• A minimum of 3 years of Escrow experience required

• Experience with RamQuest system preferred, but not required

• Strong attention to detail

• Great communication and customer-oriented skills required

• Able to work proficiently in fast paced environment

• Microsoft Suite proficient