Escrow Assistant & Front Desk Coordinator

firstam; Orlando (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

PTO

Job summary

First American is seeking an Escrow Assistant for its Homebuilder Services team in Orlando. The role involves providing essential administrative support to the escrow team, handling documents and disbursements, and ensuring a smooth customer experience throughout the escrow process.

The ideal candidate will have 2+ years of escrow-related experience, strong communication skills, and proficiency with MS Office.

Qualifications

• High school diploma or equivalent required.
• 2+ years of escrow-related experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Answering phones, greeting customers, and handling administrative tasks.
• Assist in the escrow process, from opening orders to closing, including document prep and disbursement.
• Communicate regularly with customers during the escrow flow and interpret related agreements.

Skills

Customer service

MS Office

Communication

Organizational skills

Problem solving

Team player

Adaptability

Education

High school diploma or equivalent

Tools

MS Office

Job description

First American is seeking an Escrow Assistant for its Homebuilder Services team in Orlando. The role involves providing essential administrative support to the escrow team, handling documents and disbursements, and ensuring a smooth customer experience throughout the escrow process.

The ideal candidate will have 2+ years of escrow-related experience, strong communication skills, and proficiency with MS Office.