Escrow Assistant: Detail-Driven Customer Champion

firstam; Green Bay (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

PTO

Job summary

First American is seeking an Escrow Assistant for an in-office role in Green Bay, WI. You will support the escrow team by opening orders, reviewing title commitments, and helping clear titles to move closings forward.

You will maintain regular communication with customers, interpret agreements, and utilize various technologies to facilitate escrow transactions. A high school diploma and 2+ years of escrow experience are preferred, with strong attention to detail and teamwork.

Qualifications

• High school diploma or equivalent required.
• 2+ years escrow-related experience preferred.
• Strong verbal and written communication skills.
• Detail oriented with good organizational abilities.
• Ability to work with customers and internal teams.

Responsibilities

• Assist in the escrow process: open orders, read title commitments, and take steps to clear title.
• Communicate with customers regularly during the escrow process.
• Interpret various agreements related to escrow closings.
• Use multiple technologies to support escrow transactions and ensure a great customer experience.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

MS Office

Teamwork

Education

High school diploma or equivalent

Tools

MS Office

Job description

First American is seeking an Escrow Assistant for an in-office role in Green Bay, WI. You will support the escrow team by opening orders, reviewing title commitments, and helping clear titles to move closings forward.

You will maintain regular communication with customers, interpret agreements, and utilize various technologies to facilitate escrow transactions. A high school diploma and 2+ years of escrow experience are preferred, with strong attention to detail and teamwork.