Escrow Assistant — Customer-Focused & Detail-Driven

First American; Avon (IN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO/paid sick leave

Employee stock purchase plan

Job summary

First American in Avon, IN is seeking an Escrow Assistant to support the escrow team in a fast-paced, in-office role. You will handle opening orders, reading title commitments, and assisting with title clearance to move transactions forward.

You will regularly communicate with customers, interpret agreements, and use a variety of tools to enable smooth escrow closings while delivering a superior customer experience.

Qualifications

• Passion for helping customers with a professional attitude.
• Excellent verbal and written communication with internal and external customers.
• Detail oriented with strong organizational skills.
• Team player who works to exceed customer expectations.
• Familiarity with MS Office and willingness to learn new software.

Responsibilities

• Assist in the escrow process, including opening orders, reading title commitments and clearing title.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements related to escrow closings.
• Utilize multiple technologies to enable escrow transactions and ensure a great customer experience.

Skills

Customer service

Escrow knowledge

Communication

Attention to detail

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

First American in Avon, IN is seeking an Escrow Assistant to support the escrow team in a fast-paced, in-office role. You will handle opening orders, reading title commitments, and assisting with title clearance to move transactions forward.

You will regularly communicate with customers, interpret agreements, and use a variety of tools to enable smooth escrow closings while delivering a superior customer experience.