Premium eSales Auto Advisor - High Earnings & Growth

Sonic Automotive, Inc.; Calabasas (CA); On-site; USD 60,000 - 120,000; Full time

Job summary

Sonic Automotive, Inc. is seeking an eSales Agent in Calabasas, CA. The role handles internet inquiries and phone calls to engage customers considering new or pre-owned vehicles, with the goal of generating sales appointments and driving traffic to the dealership.

The position emphasizes premium customer experience, training in products, services, finance, and incentives, and compensation tied to appointments and sales performance. Evening/weekend availability is required.

Qualifications

• At least 1 year call center or sales-focused experience.
• Ability to multi-task and achieve goals.
• Excellent written and verbal communication.
• Evening and weekend schedule availability required.

Responsibilities

• Answer inbound phone calls, internet inquiries, and chats.
• Provide guests with timely, relevant responses and purchasing information.
• Provide payment options and quotes.
• Generate sales and acquisition appointments.
• Manage follow up of all active guests.
• Maintain understanding of KPIs.

Skills

Communication

Customer service

Verbal sales

Tools

CRM software

Job description

Sonic Automotive, Inc. is seeking an eSales Agent in Calabasas, CA. The role handles internet inquiries and phone calls to engage customers considering new or pre-owned vehicles, with the goal of generating sales appointments and driving traffic to the dealership.

The position emphasizes premium customer experience, training in products, services, finance, and incentives, and compensation tied to appointments and sales performance. Evening/weekend availability is required.