ERP Order & Fulfillment Coordinator

Engineered Specialty Products (ESP); Kennesaw (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) matching

Career growth opportunities

Parental leave

Job summary

Engineered Specialty Products, Inc in Kennesaw, GA is seeking an Order Support Associate to ensure accurate and timely processing of customer orders by coordinating across sales, inventory, and warehouse teams.

You will review orders, enter them into the ERP system, check inventory, allocate products, and provide updates on order status while addressing fulfillment issues and delays to keep commitments with customers and internal teams.

Qualifications

• A high school diploma is required or equivalent.
• Proficiency in Microsoft Office is preferred.
• Communication & Customer Service – ability to effectively communicate with customers, sales teams, and warehouse staff to resolve order issues.

Responsibilities

• Receive and review customer orders for accuracy and completeness.
• Enter orders into ERP system.
• Coordinate with sales and inventory teams to confirm order details.
• Check inventory levels to confirm product availability.
• Coordinate with shipping to ensure orders are shipped to meet delivery deadlines.
• Provide updates to customers and inside sales team regarding order status and potential delays.

Skills

Communication

Customer Service

Problem Solving

Time Management

Organization

Collaboration

Teamwork

Process Improvement

Education

High School Diploma

Tools

ERP system

Microsoft Office

Job description

Engineered Specialty Products, Inc in Kennesaw, GA is seeking an Order Support Associate to ensure accurate and timely processing of customer orders by coordinating across sales, inventory, and warehouse teams.

You will review orders, enter them into the ERP system, check inventory, allocate products, and provide updates on order status while addressing fulfillment issues and delays to keep commitments with customers and internal teams.