ERP Order Entry Specialist

ADP; West Chatsworth (CA); On-site; USD 54,443,000 - 65,904,000; Full time

Job summary

ADP in Chatsworth, CA is seeking an Order Entry Associate to accurately enter customer orders into our ERP system and verify all order details. You will coordinate with sales and fulfillment to ensure timely delivery and resolve discrepancies, contributing to customer satisfaction.

The role requires attention to detail, data entry accuracy, and good communication with internal teams. Hit the ground running in a full-time capacity, with a focus on efficiency, accuracy, and process improvement in

Qualifications

• Proficiency with data entry and order management software.
• High attention to detail in numeric and textual data.
• Strong communication with internal teams and customers.

Responsibilities

• Answer phones and direct calls to the appropriate personnel.
• Enter customer orders into the ERP system accurately and promptly.
• Verify order details including part numbers, quantities, pricing, and customer info.
• Clarify order details with sales and customers to resolve discrepancies.
• Coordinate with inventory and shipping for product availability and delivery schedules.
• Process credit card payments.
• Keep organized order records and update status throughout fulfillment.
• Identify process improvements to boost order entry efficiency.
• Respond to inquiries about order status with excellent service.

Skills

Data entry

Attention to detail

Communication skills

Microsoft Office

Order management

Education

High school diploma or equivalent

Tools

SAP

Oracle

Epicor

Job description

ADP in Chatsworth, CA is seeking an Order Entry Associate to accurately enter customer orders into our ERP system and verify all order details. You will coordinate with sales and fulfillment to ensure timely delivery and resolve discrepancies, contributing to customer satisfaction.

The role requires attention to detail, data entry accuracy, and good communication with internal teams. Hit the ground running in a full-time capacity, with a focus on efficiency, accuracy, and process improvement in