ERP & D365 IT Business Analyst I - Systems & Projects

Mission Produce®; Oxnard (CA); On-site; USD 103,000 - 129,000; Full time

Job summary

Mission Produce is seeking an IT Business Analyst I to bridge IT and business objectives. This role supports requirements gathering, specification validation, and deployment of software and IT infrastructure.

You will gather requirements for the Development Team, assist with D365 administration and security, and coordinate testing and end-user training with stakeholders. Travel to remote sites may be required.

Qualifications

• Bachelor’s degree or equivalent combination of education and training.
• 2+ years delivering ERP technical solutions.
• Microsoft Azure and Microsoft Dynamics 365 F&O.
• Basic knowledge in generating process documentation.
• Solid organizational skills including attention to detail and multitasking.
• Excellent communications, verbal, and written skills.
• Strong working knowledge of Microsoft Office.
• On-call and ability to work outside regular business hours according to business needs.
• Ability to travel if needed to other remote sites, including internationally.
• Experience with large scale ERP implementations, software development life cycle and IT operations is preferred.
• Experience working closely with software development teams is preferred.
• Experience within the manufacturing, supply chain & logistics industries are preferred.
• Experience with EDI is preferred.
• Bilingual in Spanish a plus.

Responsibilities

• Gather business requirements to help the Development Team design and implement solutions.
• Monitor and provide technical direction to other internal resources as needed.
• Participate in technical discussions regarding D365, and other applications integrations, capturing functional requirements to assist with custom development.
• Collaborate with other IT functional teams and business units as needed.
• Assist with technical applications upgrades and new services to ensure maximum uptime.
• Provide day to day D365 business support and service desk tickets.
• Help design, implement, and support D365 application user security.
• Support any audit and user security reporting requirements.
• Keep updated on planned service outages and feature releases with Microsoft.
• Coordinate testing, training, and support with the IT and business stakeholders.
• Provide support for application integration to other systems and processes.
• Work directly with IT Project Managers to support large projects.
• Autonomously manage and run small IT projects.
• Develop solution presentations with input from cross-functional teams.
• Assist with various parts of the testing process, including application QA and facilitating end-user testing.

Skills

ERP knowledge

D365 experience

Communication skills

Project coordination

SDLC familiarity

Education

Bachelor’s degree or equivalent

Tools

Microsoft Azure

Microsoft Dynamics 365 F&O

Job description

Mission Produce is seeking an IT Business Analyst I to bridge IT and business objectives. This role supports requirements gathering, specification validation, and deployment of software and IT infrastructure.

You will gather requirements for the Development Team, assist with D365 administration and security, and coordinate testing and end-user training with stakeholders. Travel to remote sites may be required.