Senior Business System Analyst

TriSource; Maryland; On-site; USD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Maryland is seeking an ERP Business Analyst to lead the implementation of Microsoft Dynamics 365. In this role, you'll manage the full lifecycle of the implementation, including data gathering, user training, and ongoing system support. Successful candidates should have experience in ERP processes and excellent communication skills. The company offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Experience in managing ERP implementation processes.
• Strong analytical skills for data processing and documentation.
• Effective communication skills for training and user support.

Responsibilities

• Lead the D-365 implementation project and provide ongoing support.
• Collaborate with teams to analyze and configure workflows.
• Develop training materials and maintain project plans.

Skills

ERP implementation

Data gathering

Collaboration

User training

Tools

Microsoft Dynamics 365

Microsoft Dynamics NAV

Job description

ERP Implementation (apply only if you have managed an implementation process)

The ERP Business Analyst leads the company through the implementation of Microsoft Dynamics 365 (D-365), transitioning from the legacy Microsoft Dynamics NAV system. This role will be instrumental in managing the full lifecycle of the ERP implementation, including data gathering (e.g., time studies), processing documentation, and user training. Post-implementation, the ERP Analyst will remain a permanent member of the team, serving as the primary support resource for D-365.

Essential Duties and Responsibilities:

• Lead the D-365 implementation project, including planning, execution, and post-go-live support.
• Collaborate with cross-functional teams to gather, organize, and analyze operational data (e.g.,time studies) to inform system configuration.
• Define and document business requirements for system enhancements and new functionalities.
• Customize and configure workflows to integrate client/server applications.
• Develop and execute test plans to ensure system accuracy and user acceptance.
• Provide training, documentation, and ongoing support to end users.
• Identify opportunities to improve system utilization and user adoption.
• Serve as the liaison between internal stakeholders and external consultants (e.g., IET).
• Support modules including production control, inventory/warehouse management,
• Support additional modules such as ales, marketing, and financial reporting.
• Maintain project plans and mitigate risks throughout the implementation process.