ERP Business Analyst: Dynamics 365 & Supply Chain Champion

MindSource; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

MindSource is seeking an IT ERP Business Analyst to bridge business stakeholders and IT for scalable ERP solutions, primarily Microsoft Dynamics 365. You will lead requirements, functional design, and integration planning to support ERP implementations and platform transitions.

You will guide change management, conduct testing (including UAT), and develop user training and documentation to ensure successful adoption and ongoing value across ERP modules, especially in supply chain processes.

Qualifications

• Bachelor's degree in Computer Science, MIS, Business, or related field.
• 3+ years of experience as a Business Analyst or Systems Analyst.
• Experience supporting ERP platforms, preferably Microsoft Dynamics 365 Finance & Operations.

Responsibilities

• Lead discovery workshops and requirements-gathering sessions with business stakeholders, with a primary focus on ERP supply chain processes.
• Analyze, document, and optimize current-state and future-state business processes, identifying gaps, risks, and opportunities for improvement.
• Translate business requirements into clear, actionable functional specifications and solution designs within Microsoft Dynamics 365.
• Design ERP and integration solutions that balance configuration and customization, ensuring scalability, maintainability, and long-term business value.
• Lead functional design and business alignment efforts supporting ERP implementations and platform transitions.
• Partner closely with developers, integration teams, architects, and vendors to ensure business requirements are accurately reflected in technical solutions.
• Serve as a subject matter expert for assigned ERP modules, advising on system capabilities, best practices, and impacts of design decisions.
• Act as a liaison between technical and non-technical stakeholders, clearly communicating requirements, tradeoffs, impacts, and decisions.
• Conduct system testing activities, including functional testing and user acceptance testing (UAT).
• Develop and support user training, documentation, and change-readiness materials to ensure successful adoption.
• Provide post-implementation support, issue triage, and enhancement recommendations to maintain system stability and usability.
• Maintain system and solution documentation, including configurations, workflows, functional designs, and user guides.

Skills

Discovery workshops

ERP processes

Requirements analysis

Functional design

Stakeholder communication

Documentation

System testing

Education

Bachelor's degree in Computer Science, MIS, Business, or related field

Tools

Microsoft Dynamics 365 Finance & Operations

Visio

Job description

MindSource is seeking an IT ERP Business Analyst to bridge business stakeholders and IT for scalable ERP solutions, primarily Microsoft Dynamics 365. You will lead requirements, functional design, and integration planning to support ERP implementations and platform transitions.

You will guide change management, conduct testing (including UAT), and develop user training and documentation to ensure successful adoption and ongoing value across ERP modules, especially in supply chain processes.