IT Business Analyst (D365 or Certinia)

Presidio Networked Solutions, LLC; New York (NY); Remote; USD 85,000 - 110,000; Full time

Job summary

Presidio is seeking a highly motivated IT Business Analyst to partner with business stakeholders and technology teams. You will document requirements, translate them into functional specs, and support agile delivery across ERP modules such as Dynamics 365 F&O and Certinia.

This remote role, based in the Continental US with about 5% travel, focuses on optimizing processes, conducting gap analyses, and ensuring solutions align with strategic objectives.

Qualifications

• Experience gathering requirements in Agile environments.
• Experience supporting end users and business processes in ERP/CRM.
• Strong analytical and communication skills.
• Ability to translate business needs into functional specs and user stories.

Responsibilities

• Collaborate with business stakeholders to elicit, document, and validate business requirements.
• Translate business needs into functional specifications, user stories, and process flows.
• Partner with Solution Architects, Developers, and QA teams to ensure requirements are accurately implemented.
• Conduct gap analysis, feasibility studies, and impact assessments for proposed changes.
• Facilitate workshops, stakeholder meetings, and requirements gathering sessions.
• Analyze existing business processes and recommend enhancements for efficiency and effectiveness.
• Support user acceptance testing (UAT) by developing test scenarios, tracking defects, and ensuring issues are resolved.
• Prepare documentation such as BRD, functional specifications, and related artifacts.

Skills

Requirements gathering

Agile methodology

Stakeholder communication

Business analysis

Process improvement

Requirements traceability

Tools

Dynamics 365 F&O

ExFlow AP

Certinia

Forecasting & RevRec

Personas

Job description

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

We are seeking a highly motivated, detail-oriented IT Business Analyst to serve as a trusted advisor to business stakeholders and technology teams. In this role, you will drive strategic initiatives, optimize business processes, and ensure solutions align with organizational objectives. The ideal candidate combines analytical skills, business acumen, financial knowledge, and technical expertise with strong communication skills and extensive experience gathering requirements in a Agile environment. Business Analysts applying for this role need to have experience supporting end users and their business processes in Dynamics 365 F&O General Ledger / AP / ExFlow AP or Certinia Quote to Order / Project Scope to Closure / Forecasting & RevRec / Personas.

Travel Requirements:

This is a remote role (situated within the Continental US) with associated travel of 5%.

Responsibilities Include:

• Collaborate with business stakeholders to elicit, document, and validate business requirements.
• Translate business needs into functional specifications, user stories, and process flows.
• Partner with Solution Architects, Developers, and QA teams to ensure requirements are accurately implemented.
• Conduct gap analysis, feasibility studies, and impact assessments for proposed changes.
• Facilitate workshops, stakeholder meetings, and requirements gathering sessions.
• Analyze existing business processes and recommend enhancements for efficiency and effectiveness.
• Support user acceptance testing (UAT) by developing test scenarios, tracking defects, and ensuring issues are resolved.
• Prepare documentation such as business requirements documents (BRD), functional