ERAP Rental Assistance Processor (Onsite, DMV Area)

CMT Services, Inc.; Largo (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

CMT Services, Inc. is hiring for a Rental Assistance Application Processor- ERAP Reviewer/Processor. The role is onsite in the DMV area, focusing on determining eligibility for Emergency Rental Assistance and coordinating with tenants and landlords.

The candidate will review documentation, verify income and assets, and process applications for timely QC review, while maintaining confidentiality and accuracy in the Yardi system.

Qualifications

• Must have Rental Assistant and/or rental processing experience.
• Must have 1 year experience determining eligibility for state or federally funded programs.
• Experience working across organizations with effective communication and project management skills.
• Excellent writing, grammar, and spelling ability.

Responsibilities

• Review Emergency Rental Assistance applications to determine eligibility and finalize for Quality Control.
• Communicate with applicants by phone and email to obtain missing documentation.
• Enter applicant information accurately into the Yardi system and keep files organized.
• Explain program regulations and procedures to tenants and landlords as required.
• Collaborate with supervisors and team to meet department goals.

Skills

Effective communication

MS Office Applications

Excel

Writing skills

Attention to detail

Self-starter multitasker

Education

High School Diploma or GED with college coursework

Tools

Yardi system

Job description

CMT Services, Inc. is hiring for a Rental Assistance Application Processor- ERAP Reviewer/Processor. The role is onsite in the DMV area, focusing on determining eligibility for Emergency Rental Assistance and coordinating with tenants and landlords.

The candidate will review documentation, verify income and assets, and process applications for timely QC review, while maintaining confidentiality and accuracy in the Yardi system.