Rental Assistant

St Johns Community Health; Los Angeles (CA); On-site; USD 34,000 - 49,000; Full time

Job summary

St Johns Community Health in Los Angeles is seeking a Rental Assistant to provide administrative and program support to the Housing Navigator within the RISE Reentry Program. You will help clients complete housing applications, collect documents, and maintain files to ensure accuracy and audit readiness.

The role involves coordinating with case managers, assisting with tenancy education workshops, and producing reports to show program outcomes, while upholding trauma-informed, client-centered

Qualifications

• Experience providing administrative support in a community health setting.
• Ability to manage documentation with accuracy and confidentiality.
• Strong data entry and file-keeping skills.
• Awareness of housing-related services and social determinants of health.

Responsibilities

• Assist clients with completing housing applications and benefits.
• Collect and organize required documents and maintain files.
• Maintain client case notes and data in the ECW system.
• Support Housing Navigator with documentation and payment requests.
• Assist with tenancy education workshops and program reporting.

Skills

Administrative support

Documentation

Data entry

Client coordination

Tools

ECW system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Rental Assistant

2 days ago Requisition ID: 4192

Salary Range: $30.00 To $30.00 Hourly

JOB SUMMARY

The Rental Assistant provides direct administrative and program support to the Housing Navigator within the RISE Reentry Program. This position is responsible for ensuring accurate documentation, maintaining compliance with funding requirements, and assisting clients with essential housing-related processes.

The Rental Assistant may assist with a variety of concerns impacting individuals and families, including but not limited to, the control and prevention of chronic conditions or infectious diseases, behavioral health conditions, and need for preventive services. Additionally, services can help patients receive appropriate services related to perinatal care, preventive care, sexual and reproductive health, environmental and climate-sensitive health issues, oral health, aging, injury, and domestic violence and other violence prevention services. The Rental Assistant tend to be members of the community they are serving and a larger component to linking health and social services for patients.

The Rental Assistant provides a broad range of services focused on improving the lives of individuals, families, and communities through providing meaningful, culturally relevant connections to healthcare and healthcare-related services, which address the Social Determinants of Health (SDOH) on par with the provision of general and specialty medical services. The Rental Assistant service is informed through the lived experience of their families, social circles, and communities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Grant Specific Duties– grant specific duties for this role under grant are attached herewith.

Key responsibilities include:

• Assisting clients with completing applications for housing, rental assistance, benefits, and supportive services.
• Collecting, organizing, and maintaining required documentation such as identification, income verification, benefits letters, and rental paperwork in line with program and grant standards.
• Maintaining client files, case notes, and data entry across ECW system to ensure accuracy, confidentiality, and audit readiness.
• Supporting the Housing Navigator with rental assistance documentation and payment requests in coordination with the Finance Department.
• Assisting with program workshops related to tenancy education, independent living, and financial literacy in partnership with community providers.
• Preparing reports and assisting with data collection to demonstrate client progress and program outcomes.
• Serving as a point of coordination between clients, Case Managers, and the Housing Navigator to ensure timely communication and resolution of housing-related matters.
• Providing general administrative support including tracking deadlines, maintaining records, and supporting program communications.
• Upholding trauma-informed, client-centered, and culturally sensitive practices in all interactions while maintaining professional boundaries and confidentiality.
• Contributing to continuous program improvement by identifying barriers, sharing feedback, and supporting strategies that strengthen housing services.