ER Veterinary Nurse Lead | Shift Coach

Veterinary Emergency Group (VEG); Cambridge (MA); On-site; USD 30,000 - 96,000; Full time

Benefits offered by this job

401K match

Health and wellness benefits

Travel stipend

Student loan repayment

Paid parental leave

Flexible work schedules

Employee referral program

Equity after one year

Job summary

VEG's Veterinary Emergency Group in Cambridge, MA is seeking a Veterinary Nursing Shift Lead to coordinate shifts, ensure top-tier patient care, and support VEGgies with coaching and operations.

You will lead huddles, manage workflow, and maintain a calm, high-performing team in a fast-paced emergency setting, embracing empathy, ownership, and continuous learning. This role offers strong compensation and growth opportunities within VEG.

Qualifications

• Credentialed veterinary technician or enrolled in VEG Credentialing Support Program.
• 1+ years of experience in veterinary technician or assistant role; emergency or specialty preferred.
• Strong grasp of clinical workflow and team dynamics.

Responsibilities

• Keep a clear pulse on patient status, team bandwidth, and shift-wide needs.
• Manage daily workflow and pivot when the unexpected hits.
• Ensure shift roles are assigned and adapted with clarity and care.
• Jump in on the floor when help is needed; no task is too small.
• Coordinate breaks, resolve conflicts, model calm under pressure.
• Lead shift transitions, team huddles, and end-of-day wrap-ups.
• Communicate clearly, direct questions appropriately, elevate issues.
• Turn downtime into learning time or a moment to breathe.
• Flag incidents with transparency and growth mindset.
• Work with hospital leadership on coverage and ongoing coaching.

Skills

Empathy and people-centric

Leadership instincts

Communication skills

Conflict resolution

Flexibility

Team dynamics understanding

Ownership mindset

Education

CVT/RVT/LVT/LVMT credential

Tools

Practice management software

Electronic medical records

Job description

VEG's Veterinary Emergency Group in Cambridge, MA is seeking a Veterinary Nursing Shift Lead to coordinate shifts, ensure top-tier patient care, and support VEGgies with coaching and operations.

You will lead huddles, manage workflow, and maintain a calm, high-performing team in a fast-paced emergency setting, embracing empathy, ownership, and continuous learning. This role offers strong compensation and growth opportunities within VEG.