ER Veterinary Care Coordinator

Lawton Printing, Inc.; Spokane (WA); On-site; USD 60,000 - 85,000; Full time

Job summary

Lawton Printing, Inc. is seeking an ER Coordinator for the Emergency & Critical Care department. The role collaborates with DVMs, LVTs, VA’s, reception, and other specialties to maintain high patient care and communication in a fast-paced setting.

The ideal candidate will have strong organizational skills, ability to multitask, and experience with veterinary software like ezyVet/VetRadar. Nights, weekends, and holidays may be required.

Qualifications

• High school diploma or equivalent required.
• Eligible for Veterinary Medical Clerk License if not an LVT.

Responsibilities

• Be present and ready for 7am rounds.
• Support intake and discharge flow with CSR and treatment teams.
• Serve as a point of contact for CSR staff.
• Maintain patient charts (ezyVet and VetRadar).
• Audit invoices for duplicate or missing charges.
• Coordinate referrals to IEVI, PEC Internal Medicine, WSU, etc.
• Contact rDVM’s, specialty clinics on behalf of DVM.
• Contact rDVM’s for updates, patient records, notification of death.
• Provide interim medical records for patients being transferred away from PEC.
• Create estimates at the direction of DVM and review with clients.
• Provide client updates regarding complicated estimates, financial updates, basic patient status and confirm plans for patient care.
• Enter and fill prescriptions per the DVM.
• Add diagnostics/treatments to VetRadar in the direction of DVM.
• Order reference laboratory tests at the direction of DVM.
• Monitor reference laboratory results and ensure they reach proper DVM.
• Step in to support patient care during high volume or understaffed periods (within personal scope/licensure).
• Promote a calm, professional, and respectful work environment.
• Relay key information about changes in treatment plans.
• Follow hospital SOPs, safety protocols, and state licensing regulations.
• Participate in training, mentoring and supporting other ER Coordinators, assistants and new technicians.
• Contribute to a positive, respectful, and efficient work culture.
• Perform all other duties as assigned.

Skills

Technical aptitude

Multitasking

Verbal & written communication

Team-oriented patient care

Night/weekend/holiday availability

Electronic systems proficiency

Education

High School Diploma or equivalent

Vet Medical Clerk License eligibility

Emergency/critical care experience (3–5 years) preferred

Washington State LVT license preferred

Tools

ezyVet

VetRadar

Job description

Lawton Printing, Inc. is seeking an ER Coordinator for the Emergency & Critical Care department. The role collaborates with DVMs, LVTs, VA’s, reception, and other specialties to maintain high patient care and communication in a fast-paced setting.

The ideal candidate will have strong organizational skills, ability to multitask, and experience with veterinary software like ezyVet/VetRadar. Nights, weekends, and holidays may be required.