ER Registration Specialist: Compassionate Patient Intake

Flowers Hospital; Dothan (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

Flowers Hospital in Dothan, AL seeks an ER Registrar to manage patient intake and registration in the Emergency Department. You will collect personal, insurance, and medical information and ensure confidentiality and accuracy of records while delivering high-quality customer service to patients and families.

Responsibilities include verifying insurance, obtaining signatures on consent forms, documenting thoroughly, and coordinating with clinical and administrative teams to support efficient

Qualifications

• Post-secondary education in medical office or healthcare administration preferred.
• 0-2 years healthcare experience including patient registration or front desk.
• 0-2 years customer service experience preferred.

Responsibilities

• Greet patients and families professionally to make a positive first impression.
• Register patients for emergency services and collect required information.
• Verify patient ID and insurance details; update records as needed.
• Explain and obtain signatures on consent forms; ensure patient understanding.
• Maintain accurate documentation and assist with billing and insurance questions.

Skills

Strong communication

Customer service

Attention to detail

EHR familiarity

Registration software knowledge

Education

Medical office/healthcare administration education

Tools

EHR systems

Job description

Flowers Hospital in Dothan, AL seeks an ER Registrar to manage patient intake and registration in the Emergency Department. You will collect personal, insurance, and medical information and ensure confidentiality and accuracy of records while delivering high-quality customer service to patients and families.

Responsibilities include verifying insurance, obtaining signatures on consent forms, documenting thoroughly, and coordinating with clinical and administrative teams to support efficient