ER Patient Access Specialist

Cape Fear Valley Health; Dunn (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Health is seeking an ED Access Representative at Betsy Johnson Hospital in Dunn, NC. You will register emergency department patients, collect demographics and insurance info, and verify eligibility in a fast-paced setting.

Responsibilities include creating patient accounts quickly, obtaining physician orders for admitted patients, and ensuring accurate documentation for safety and billing. Rotating shifts apply with daily duties varied by patient load.

Qualifications

• High school diploma or equivalent required.
• College courses in Business, Medical Office Administration, Health Care Administration, and/or Computer Technology preferred.
• 2 years insurance/clerical experience within a hospital or medical office setting preferred.
• Proficiency in reading, writing, and speaking the English language.

Responsibilities

• Registers emergency service patients in a fast-paced environment, creating patient accounts within 90 seconds of arrival.
• Queries EAD and enters accurate patient demographics to obtain MRN and account number.
• Place patient identification armbands on all emergency department patients after accounts are created for safety.
• Obtains all demographic, guarantor, and insurance information and documents it into the registration system.
• Performs insurance eligibility/benefit verification and documents information in the registration system.

Skills

English proficiency

Insurance knowledge

Data entry

Customer service

PC basics

Education

High school diploma or equivalent

College courses in Business/Medical Office Administration/Health Care Administration/Computer Technology

Tools

Personal computer

Job description

Cape Fear Valley Health is seeking an ED Access Representative at Betsy Johnson Hospital in Dunn, NC. You will register emergency department patients, collect demographics and insurance info, and verify eligibility in a fast-paced setting.

Responsibilities include creating patient accounts quickly, obtaining physician orders for admitted patients, and ensuring accurate documentation for safety and billing. Rotating shifts apply with daily duties varied by patient load.