Compassionate Patient Access Specialist

Cape Fear Valley Health; Dunn (NC); On-site; USD 32,000 - 44,000; Full time

Job summary

Cape Fear Valley Health is seeking a Patient Access Clerk at Betsy Johnson Hospital in Dunn, NC. You will obtain accurate demographics and insurance information to support admissions and registrations while delivering warmth and responsiveness to patients and families.

Responsibilities include entering patient demographics, communicating payment policies, verifying insurance and obtaining authorizations, coordinating bed placement, and supporting hospital departments with patient information.

Qualifications

• High school diploma or equivalent required.
• Ability to type and perform data entry with productivity standards.
• Excellent verbal and written communication skills.

Responsibilities

• Obtain accurate demographics for admissions/registrations.
• Explain hospital collection policy and collect payments.
• Verify insurance benefits and obtain pre-authorizations when needed.
• Coordinate patient placement and assist with bed control functions.
• Assist other hospital departments with patient information.

Skills

English proficiency

Customer service

Communication skills

Data entry

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Windows

Job description

Cape Fear Valley Health is seeking a Patient Access Clerk at Betsy Johnson Hospital in Dunn, NC. You will obtain accurate demographics and insurance information to support admissions and registrations while delivering warmth and responsiveness to patients and families.

Responsibilities include entering patient demographics, communicating payment policies, verifying insurance and obtaining authorizations, coordinating bed placement, and supporting hospital departments with patient information.