ER Patient Access & Registration Specialist

Electra Hospital District; Electra (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Electra Memorial Hospital in Electra, TX is seeking an ED Registration Clerk to support the Emergency Department by handling patient intake, verification of demographics and insurance, and efficient communication with patients and staff.

You will maintain accurate records in the EHR, explain procedures and financial responsibilities, and uphold HIPAA and confidentiality in a fast-paced environment.

Qualifications

• Education requirement: high school diploma or equivalent.
• Prior customer service or registration work preferred (1 year).
• Knowledge of medical terminology, healthcare, and office procedures preferred.
• Strong customer service and interpersonal skills are essential.
• Proficient computer skills including Microsoft Office and data entry.
• Ability to type accurately and follow instructions precisely.
• Experience with electronic health records (EHR) and registration systems preferred.

Responsibilities

• Assist with patient registration and verify demographics and insurance information.
• Greet patients and families, explain procedures, and obtain required forms.
• Input and maintain patient information in the EHR/registration systems.
• Coordinate with clinical staff to facilitate efficient patient flow in ED.
• Explain financial responsibilities, collect co-pays, and ensure timely documentation.
• Maintain HIPAA compliance and protect patient confidentiality at all times.
• Respond to inquiries about registration, billing, and hospital services.
• Support admissions, transfers, and discharge communications as needed.

Skills

Customer service

Registration

Clerical

Admissions

Medical office

EHR

Microsoft Office

Education

High school diploma

Tools

EHR software

Registration software

Microsoft Office

Job description

Electra Memorial Hospital in Electra, TX is seeking an ED Registration Clerk to support the Emergency Department by handling patient intake, verification of demographics and insurance, and efficient communication with patients and staff.

You will maintain accurate records in the EHR, explain procedures and financial responsibilities, and uphold HIPAA and confidentiality in a fast-paced environment.