ER Patient Access & Finance Liaison

Mercy; Fort Smith (AR); On-site; USD 21,000 - 30,000; Full time

Job summary

Mercy - Fort Smith Emergency Department is seeking a Patient Access Representative who will often be the first point of contact for our patients, representing Mercy with the highest standard of customer service, compassion and adherence to Mercy Service Standards. Position details indicate full-time hours Fri-Sun 7:00a-7:30p in the Emergency Department.

Ideal candidates have clerical and customer service experience, familiarity with medical terminology, and a strong ability to communicate

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Education

High School diploma

Some college

Tools

10-key calculator

Job description

Mercy - Fort Smith Emergency Department is seeking a Patient Access Representative who will often be the first point of contact for our patients, representing Mercy with the highest standard of customer service, compassion and adherence to Mercy Service Standards. Position details indicate full-time hours Fri-Sun 7:00a-7:30p in the Emergency Department.

Ideal candidates have clerical and customer service experience, familiarity with medical terminology, and a strong ability to communicate